hbajee is committed to providing a gaming environment that is safe, fair, and enjoyable for every player in Bangladesh. Responsible gaming is not just a policy here — it is built into the platform. This page explains the tools available to you, the warning signs to watch for, and how to get help if you ever need it.
These are the core pillars of how hbajee approaches player safety. Every tool listed here is available to you right now through your account settings or by contacting support.
Set a daily, weekly, or monthly deposit limit on your hbajee account. Once a limit is active, it cannot be increased for a minimum cooling-off period, giving you real control over your spending.
Enable session time reminders and hbajee will notify you when you have been playing for a set period. It is a simple nudge that helps you stay aware of how long you have been on the platform.
If you want a short break from gaming, you can activate a cool-off period of 24 hours, 7 days, or 30 days. During this time your account will be temporarily suspended and you will not be able to log in or deposit.
For players who need a longer break, hbajee offers self-exclusion for periods of 6 months, 1 year, or permanently. Once activated, self-exclusion cannot be reversed until the selected period has fully elapsed.
Set a maximum loss amount per day, week, or month. When your losses reach the limit you have set, hbajee will prevent further play until the limit period resets. This tool helps you protect your bankroll.
You can opt out of all promotional communications from hbajee at any time. Players who activate self-exclusion are automatically removed from all marketing lists and will not receive bonus offers or promotional messages.
Responsible gaming means playing for entertainment — not as a way to make money, solve financial problems, or escape from stress. At hbajee, we want every player in Bangladesh to enjoy the platform in a way that is healthy, balanced, and within their means.
Gaming is a form of entertainment, just like watching a cricket match or going to the cinema. The difference is that gaming involves real money, which means it carries a risk that other forms of entertainment do not. Understanding that risk — and managing it — is what responsible gaming is all about.
hbajee provides tools to help you manage your gaming activity, but the most important factor is your own awareness. Knowing your limits, recognising when gaming stops being fun, and being willing to take a break are the foundations of responsible gaming. The platform is here to support you, but the first step always starts with you.
If you are playing on hbajee and you feel that gaming is no longer enjoyable, that you are spending more than you can afford, or that you are chasing losses, please use the tools on this page or contact support immediately . These are not signs of weakness — they are signs of self-awareness, and hbajee respects that.
Problem gambling can develop gradually. Many players do not realise there is an issue until it has already affected their finances, relationships, or mental health. Here are some of the most common warning signs to watch for:
Spending more money on gaming than you originally planned or can afford
Chasing losses — continuing to play in an attempt to win back money you have lost
Borrowing money from family or friends to fund gaming activity
Feeling anxious, irritable, or restless when you are not able to play
Neglecting work, studies, or family responsibilities because of gaming
Hiding your gaming activity or lying to people close to you about how much you play or spend
Using gaming as a way to escape from stress, depression, or personal problems
Feeling unable to stop or reduce your gaming even when you want to
Responsible gaming is not about playing less — it is about playing smarter. These practical tips can help you keep gaming enjoyable and within healthy boundaries:
Decide how much you are comfortable spending before you open the platform. Treat it like a night out — once the budget is gone, the session is over. Never play with money set aside for rent, food, or bills.
Take advantage of the deposit and loss limit features in your account settings. Setting these limits in advance removes the temptation to keep going when you are on a losing streak.
Chasing losses is one of the most common ways that recreational gaming turns into a problem. If you have hit your loss limit for the day, log out and come back another time. The games will still be there tomorrow.
Set a timer when you start playing and take a break every hour. Step away from the screen, have a drink of water, and check in with how you are feeling. If you are frustrated or stressed, it is a good time to stop.
Gaming on hbajee should be one small part of a balanced life — not the main focus. Make sure you are spending time with family, staying active, and keeping up with your other responsibilities.
Avoid gaming when you are tired, stressed, or have been drinking. Your judgement is affected in these states and you are more likely to make decisions you will regret. Play when you are clear-headed and relaxed.
hbajee is strictly an 18+ platform. We take the protection of minors very seriously and have measures in place to prevent underage access. Age verification is required during the registration process and may be requested again at any time.
If you share a device with younger family members, we strongly recommend taking the following steps to prevent accidental or unauthorised access to your hbajee account:
If you suspect that a minor has accessed your hbajee account or registered on the platform, contact support at [email protected] immediately. We will investigate and take appropriate action without delay.
If you are struggling with your gaming habits and want to take action, hbajee support is available 24 hours a day, seven days a week. Here is what you can request at any time:
All responsible gaming requests are handled with complete confidentiality. You will not be judged or pressured. The support team is there to help you, not to talk you out of taking a break.
Ask yourself these questions honestly. If you answer "yes" to more than two, it may be time to use one of hbajee's responsible gaming tools or speak to someone you trust.
Have I spent more on gaming this month than I planned?
Have I tried to win back money I lost by playing more?
Have I hidden my gaming activity from family or friends?
Do I feel stressed or irritable when I cannot play?
Has gaming affected my work, studies, or relationships?
Have I borrowed money to fund my gaming?
Log in to access these tools directly from your account settings, or contact support for immediate assistance.
hbajee support is available 24/7. If you need to talk to someone about your gaming, do not hesitate to reach out.
Each tool is designed to be simple to activate and effective immediately. Here is a closer look at how each one works.
Log in, go to account settings, and select your preferred limit period and amount. The limit takes effect immediately. To increase a limit, a mandatory cooling-off period applies before the change is processed.
Select a cool-off duration from your account settings or request one via support. Your account is suspended immediately. You will not be able to log in, deposit, or play until the period ends.
Contact support to activate self-exclusion. Choose a period of 6 months, 1 year, or permanent exclusion. Once active, it cannot be reversed until the full period has passed, regardless of any request to lift it early.
Enable session time reminders in your account settings. Choose an interval — 30 minutes, 1 hour, or 2 hours — and hbajee will display a notification showing how long you have been playing and how much you have spent.