Data Protection

hbajee Privacy Policy – How We Protect Your Data

At hbajee, your personal information is handled with care. This Privacy Policy explains exactly what data we collect, why we collect it, how it is used, and what rights you have over it. We believe you deserve to know — clearly and without jargon — how your information is managed on this platform.

Last Updated: January 2025

Six Things hbajee Does to Protect Your Privacy

These cards cover the most important privacy commitments hbajee makes to every player. The full policy is detailed below.

SSL Encryption on Every Connection

Every page on hbajee is served over HTTPS with SSL encryption. Your login credentials, payment details, and personal information are encrypted in transit so they cannot be intercepted by third parties.

We Never Sell Your Data

hbajee does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used only to operate your account, process payments, and improve the platform experience.

You Control Your Data

You have the right to access, correct, and request deletion of the personal data hbajee holds about you. These requests can be submitted to support at any time and will be handled promptly.

Secure Data Storage

Player data is stored on secured servers with access controls, regular security audits, and monitoring. Only authorised personnel with a legitimate operational need can access your account information.

Transparent Cookie Use

hbajee uses cookies to keep you logged in, remember your preferences, and understand how the platform is used. You can manage cookie preferences through your browser settings at any time.

Opt-Out of Marketing Anytime

If you receive promotional emails or messages from hbajee and no longer want them, you can unsubscribe at any time. Players who have activated self-exclusion are automatically removed from all marketing communications.

What You Can Ask hbajee to Do With Your Data

As a player on hbajee, you have specific rights over your personal information. Here's what you can request at any time.

Right to Access

Request a copy of all personal data hbajee holds about you. We will provide this within a reasonable timeframe after verifying your identity.

Right to Correct

If any information we hold about you is inaccurate or out of date, you can request that we correct it. Update basic details directly in your account settings.

Right to Delete

You can request deletion of your personal data. Some data may be retained where required by law or for legitimate operational purposes such as fraud prevention.

Right to Object

You can object to the processing of your data for direct marketing purposes at any time. Contact support or use the unsubscribe link in any marketing message.

This Privacy Policy applies to all users of the hbajee platform, including the website and mobile application. By registering an account or using any part of the platform, you confirm that you have read and understood this policy.

01 Who We Are

hbajee is an online casino and sports betting platform operating at hbajee.casino. When this Privacy Policy refers to "hbajee", "we", "us", or "our", it means the platform and the team responsible for operating it.

hbajee acts as the data controller for the personal information collected through this platform. This means we determine the purposes and means by which your personal data is processed. If you have any questions about how your data is handled, you can reach us at [email protected].

This Privacy Policy should be read alongside the hbajee Terms and Conditions and Responsible Gaming policy, both of which form part of the overall agreement between you and the platform.

02 Data We Collect

hbajee collects personal data in several ways — directly from you when you register or use the platform, automatically through your device and browser, and occasionally from third-party verification services. Here is a breakdown of the categories of data we collect:

Registration and Account Data

  • Phone number used to create your account
  • Full name and date of birth (collected during identity verification)
  • National ID or passport details when verification is required
  • Account username and encrypted password

Financial Data

  • Mobile banking account numbers (bKash, Nagad, Rocket) used for deposits and withdrawals
  • Transaction history including deposit amounts, withdrawal requests, and dates
  • Bonus and promotional activity linked to your account

Usage and Technical Data

  • IP address and approximate geographic location
  • Device type, operating system, and browser version
  • Pages visited, games played, session duration, and click behaviour
  • Login timestamps and session activity logs

Communications Data

  • Messages sent to hbajee support via live chat or email
  • Responses to surveys or feedback requests
  • Records of any complaints or disputes raised

hbajee will never ask for your account password via chat, email, or phone. If anyone claiming to be from hbajee asks for your password, do not provide it and contact support immediately.

03 How We Use Your Data

hbajee uses the personal data it collects for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes described below.

Purpose Data Used
Creating and managing your account Phone number, name, password
Processing deposits and withdrawals Mobile banking details, transaction history
Verifying your identity and age Name, date of birth, ID documents
Preventing fraud and money laundering IP address, device data, transaction patterns
Providing customer support Account data, communications history
Sending promotional offers (with consent) Phone number, gaming preferences
Improving platform performance Usage data, session logs, device data
Complying with legal obligations All categories as required by law

hbajee does not use automated decision-making or profiling in ways that produce legal or similarly significant effects on players without human review.

04 Legal Basis for Processing

hbajee processes your personal data on the following legal grounds:

  • Contract performance: Processing your account data, deposits, and withdrawals is necessary to fulfil the agreement between you and hbajee.
  • Legal obligation: Identity verification, anti-money laundering checks, and record-keeping are required by applicable law.
  • Legitimate interests: Fraud prevention, platform security, and improving the user experience are pursued as legitimate interests of hbajee, balanced against your rights.
  • Consent: Sending marketing communications is based on your consent, which you can withdraw at any time.

Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

05 Sharing Your Data

hbajee does not sell your personal data. We share data only in the following limited circumstances and only to the extent necessary for the stated purpose:

  • Payment processors: Mobile banking providers such as bKash, Nagad, and Rocket receive the transaction data necessary to process your deposits and withdrawals.
  • Identity verification services: Third-party KYC providers may receive your name, date of birth, and ID document details to verify your identity as required by our operating obligations.
  • Game providers: Licensed third-party game developers may receive a session token and anonymised player identifier to deliver game content. They do not receive your full personal profile.
  • Regulatory and law enforcement authorities: hbajee will disclose personal data to competent authorities when required to do so by law, court order, or regulatory requirement.
  • Fraud prevention agencies: Where there is a reasonable suspicion of fraud or financial crime, relevant data may be shared with specialist agencies to investigate and prevent harm.

All third parties who receive data from hbajee are required to handle it securely and in accordance with applicable data protection standards. hbajee does not permit third parties to use your data for their own marketing purposes.

06 Cookies and Tracking

hbajee uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the site. Here is a summary of the types of cookies used:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
  • Functional cookies: Remember your preferences such as language settings and display options. Disabling these may affect your experience.
  • Analytics cookies: Help hbajee understand which pages are visited most, how long players spend on the platform, and where technical issues occur. This data is aggregated and anonymised.
  • Marketing cookies: Used to deliver relevant promotional content. These are only set with your consent and can be disabled at any time through your browser settings.

You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies will prevent you from logging in or using core platform features. For instructions on managing cookies in your specific browser, refer to your browser's help documentation.

07 Data Retention

hbajee retains personal data for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. The following general retention periods apply:

  • Active account data: Retained for the duration of your account and for a period after closure as required by our legal and regulatory obligations.
  • Transaction records: Financial transaction data is retained for a minimum of five years following the transaction date to comply with anti-money laundering regulations.
  • Identity verification documents: Retained for the period required by applicable KYC and AML regulations, typically five years from the end of the business relationship.
  • Support communications: Records of support interactions are retained for up to three years to assist with dispute resolution and quality improvement.
  • Usage and analytics data: Aggregated and anonymised usage data may be retained indefinitely as it cannot be linked back to individual players.

When personal data is no longer required and there is no legal obligation to retain it, hbajee will securely delete or anonymise it.

08 Data Security

hbajee takes the security of your personal data seriously. The platform implements a range of technical and organisational measures to protect your information against unauthorised access, loss, or misuse:

  • All data transmitted between your device and hbajee is encrypted using SSL/TLS technology.
  • Passwords are stored using one-way hashing algorithms. hbajee staff cannot view your password in plain text.
  • Access to player data is restricted to authorised personnel on a need-to-know basis, with access logs maintained and reviewed regularly.
  • The platform undergoes regular security assessments to identify and address potential vulnerabilities.
  • Payment data is handled in accordance with the security standards required by our payment processing partners.

While hbajee takes every reasonable precaution, no system is completely immune to security risks. In the event of a data breach that is likely to result in a risk to your rights, hbajee will notify affected players as required by applicable law.

You also play a role in keeping your account secure. Use a strong, unique password for your hbajee account, do not share your login details with anyone, and contact support immediately if you suspect unauthorised access.

09 Your Rights

As a player on hbajee, you have the following rights in relation to your personal data. To exercise any of these rights, contact support at [email protected]. We will respond within a reasonable timeframe after verifying your identity.

  • Right of access: You can request a copy of the personal data hbajee holds about you.
  • Right to rectification: You can ask us to correct inaccurate or incomplete personal data.
  • Right to erasure: You can request deletion of your personal data where there is no longer a legitimate reason for us to hold it.
  • Right to restrict processing: You can ask us to limit how we use your data in certain circumstances, for example while a correction request is being reviewed.
  • Right to data portability: You can request a copy of data you have provided to hbajee in a structured, machine-readable format.
  • Right to object: You can object to processing based on legitimate interests or for direct marketing purposes.
  • Right to withdraw consent: Where processing is based on consent, you can withdraw it at any time without affecting prior processing.

Some rights are subject to limitations. For example, hbajee may be unable to delete data that it is legally required to retain. In such cases, we will explain the reason clearly.

10 Children's Privacy

hbajee is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Registration requires confirmation that you are 18 or older, and age verification may be requested at any time.

If hbajee becomes aware that personal data has been collected from a minor, the account will be closed immediately, any balance will be reviewed, and the data will be deleted in accordance with our retention policy.

If you believe a minor has registered on hbajee, please contact support at [email protected] immediately so we can investigate and take appropriate action.

11 Changes to This Policy

hbajee may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date.

For significant changes that materially affect how your data is used, hbajee will make reasonable efforts to notify registered players via the contact details held on their account. Continued use of the platform after an updated policy has been published constitutes acceptance of the changes.

We encourage you to review this page periodically to stay informed about how hbajee protects your privacy.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way hbajee handles your personal data, please get in touch. Our support team is available 24 hours a day, seven days a week.

When contacting us about a data request, please include your registered phone number and a clear description of your request so we can verify your identity and respond efficiently.

For questions about your account, bonuses, or gameplay, the fastest way to get help is via live chat. For formal data requests, email is preferred so we have a written record of your request.

Safe and Secure

Your Data is Protected — Now Enjoy the Games

hbajee is built on trust. Register your free account today and experience fast deposits, fair games, and instant withdrawals — all backed by strong privacy protection.